Managed Services

  • Managed Services

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    • Admin Hours & Tickets
    • Server Admin Hours
      Administration hours per month per server.
    • Support Tickets
      Support tickets per month per server.
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    • Installation
    • Data Migration
      From any cPanel WHM or DirectAdmin control panel.
    • OS Installation
      What's covered in SSH or RDB enabled OS installation.
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    • LAMP Installation
      On demand Linux, Apache, MySQL, PHP installation.
    • Server Monitoring Tools Installation
      Common server utility for monitoring
    • Monitoring
    • 24/7 Monitoring
      Ping monitoring
    • HardDisk Monitoring
      HardDisk Health Monitoring
    • RAID Monitoring
    • MRTG Graph
    • Server Load Monitoring
    • Security
    • OS Hardening / On Demand Updates
    • Control Panel Hardening
      What's covered in Control Panel Hardening
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    • Mod-Security Setup
    • Host Base Firewall Configuration
    • Anti DDoS Service
      Maximum 2 hours protection or 1GB throughput per month
    • System Tasks
    • Control Panel Full Function Management
      What's covered in Control Panel Full Function Management
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    • Services Monitoring
      What's covered in Service Monitoring
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    • Custom Component Installation
      What's covered in Custom Component Installation
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    • System Service Diagnosis
      What's covered in System Service Diagnosis
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    • Email Service Diagnosis
      What's covered in Email Service Diagnosis
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    • Hacked Server Analysis
      What's covered in Hacked Server Analysis/Recovery
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    • Backup
    • Daily Local Backup
      R1 soft
    • RAID 1 Setup
      Requires at least 2 Harddisks
    • Backup Restoration
      Restore from local backup partition. Maximum 1 restore per month.
    • Weekly Remote Backup
      Up to 50GB
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    • Essential

    • Monthly

      SGD 60 +

    • Get A Quote
    • Admin Hours & Tickets
    • Server Admin Hours4 Hours
    • Support TicketsMax 8 tickets
    • Installation
    • Data Migration10GB
    • OS Installation
    • LAMP Installation
    • Server Monitoring Tools Installation
    • Monitoring
    • 24/7 Monitoring
    • HardDisk Monitoring
    • RAID Monitoring
    • MRTG Graph
    • Server Load Monitoring
    • Security
    • OS Hardening / On Demand Updates
    • Control Panel Hardening
    • Mod-Security Setup
    • Host Base Firewall Configuration
    • Anti DDoS Service
    • System Tasks
    • Control Panel Full Function Management
    • Services Monitoring1
    • Custom Component Installation
    • System Service Diagnosis
    • Email Service Diagnosis
    • Hacked Server Analysis / Recovery
    • Backup
    • Daily Local Backup
    • RAID 1 Setup
    • Backup Restoration
    • Weekly Remote Backup

    • Essential

    • Monthly

      SGD 60 +

    • Get A Quote

    • Pro

    • Monthly

      SGD 100 +

    • Get A Quote
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    • Server Admin Hours4 Hours
    • Support TicketsMax 8 tickets
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    • Data Migration50GB
    • OS Installation
    • LAMP Installation
    • Server Monitoring Tools Installation
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    • 24/7 Monitoring
    • HardDisk Monitoring
    • RAID Monitoring
    • MRTG Graph
    • Server Load Monitoring
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    • OS Hardening / On Demand Updates
    • Control Panel Hardening
    • Mod-Security Setup
    • Host Base Firewall Configuration
    • Anti DDoS Service1 Hour
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    • Control Panel Full Function Management
    • Services Monitoring3
    • Custom Component InstallationPartial
    • System Service Diagnosis
    • Email Service Diagnosis
    • Hacked Server Analysis / Recovery
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    • Daily Local Backup
    • RAID 1 Setup
    • Backup Restoration
    • Weekly Remote Backup

    • Pro

    • Monthly

      SGD 100 +

    • Get A Quote

    • Premium

    • Monthly

      SGD 160 +

    • Get A Quote
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    • Server Admin Hours4 Hours
    • Support TicketsMax 8 tickets
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    • Data Migration100GB
    • OS Installation
    • LAMP Installation
    • Server Monitoring Tools Installation
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    • 24/7 Monitoring
    • HardDisk Monitoring
    • RAID Monitoring
    • MRTG Graph
    • Server Load Monitoring
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    • OS Hardening / On Demand Updates
    • Control Panel Hardening
    • Mod-Security Setup
    • Host Base Firewall Configuration
    • Anti DDoS Service2 Hours
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    • Control Panel Full Function Management
    • Services Monitoring5
    • Custom Component InstallationFull
    • System Service Diagnosis
    • Email Service Diagnosis
    • Hacked Server Analysis / Recovery
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    • Daily Local Backup
    • RAID 1 Setup
    • Backup Restoration
    • Weekly Remote Backup

    • Premium

    • Monthly

      SGD 160 +

    • Get A Quote

    +: Subject to 6% GST - Prices are provided as a guide, may vary due to changes in foreign exchange rates.

  • SmartHand Services

    Get our professional technical team to assist you on troubleshooting and 3rd party software installation. *charged by task(s).

    Descriptions
    Price

    Troubleshooting for 1 task

    SGD 72 +

    Troubleshooting for 2 tasks

    SGD 72 +

     

    • * Each issue will require minimum 1 ticket. Maximum time allocation for 1 ticket is 30 minutes.
    • * Colocation customers need to contact their own hardware vendor for any hardware replacement.

    +: Subject to 6% GST - Prices are provided as a guide, may vary due to changes in foreign exchange rates.

 

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